Field service management with Zero-Touch automation

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Work is assigned automatically, every job is matched with the right skills, and productivity rises. Scheduling, routes, and dispatch happen seamlessly—so every task gets done and engineers are on site faster without extra effort.

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Reduction of manual dispatching efforts

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Increased productivity of field workers

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Increased customer satisfaction results

AI voice agents for Zero-Touch Field Service

Automate service calls with voice AI agents that talk like real people — opening cases, confirming details, booking appointments, and scheduling the right technician with interactions that feel human. 

24/7, in any language, directly integrated into your Fieldcode tenant. Offer scheduling and support without the need for a call center.

Answer every service call automatically, anytime — even after business hours

Gain control and master your entire service network in one place

Reduce costs with effortless dispatching

Increase utilization of your workforce with smart automation

Avoid SLA misses with real-time monitoring

Achieve customer transparency with automated ticket updates

Fieldcode in use

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Fieldcode helped us improve SLA attainment thanks to the system automatically prioritizing and scheduling the right jobs.

Since we started with Fieldcode, we’ve cut our dispatch and planning work in half thanks to automation.

Fieldcode’s automated workflows improved our first-time fix rate and gave customers a better overall service experience.

With Fieldcode taking care of the manual work, we finally have time to focus on hitting our KPIs.

With voice AI agents handling confirmations and reschedules, our team no longer loses hours on routine calls.

Zero-Touch FSM feature highlights

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Automated planning and scheduling Real-time route optimization Customer self-service booking Mobile app with guided workflows Voice AI agents for inbound and outbound calls Asset tracking and management

Operational management with Fieldcode Plus

Fieldcode Plus centralizes assets, inventory, contracts, and partner management. It replaces scattered spreadsheets and third-party tools, tracks and connects everything automatically, and keeps managers in control while operations keep moving.

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Why us

Gain unified control over your mixed service network

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Get the most cost-efficient Zero-Touch FSM solution

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Easily start auto-dispatching within a day
 

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Start your FSM automation journey today

Harness the power of Zero-Touch automation with one powerful tool. Upgrade from manual work or take your automation further — request a demo and we’ll help you get started with our field service management software in just one day.

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