Powering field service excellence for the energy & utilities sector
Tackle your toughest challenges with tools built for reliability, precision, and results. Minimize downtime, manage remote operations, and streamline team coordination during critical events with Fieldcode FSM software.
Why energy and utility professionals rely on Fieldcode
Essential features for energy and utility service efficiency
Customizable workflows for critical situations
Design workflows tailored for emergencies like grid failures, power outages, and urgent infrastructure repairs. Use the drag-and-drop workflow designer to adjust steps for automated team coordination, asset management, and compliance approvals.
Proactive maintenance scheduling
Automate and prioritize maintenance tasks based on performance history or maintenance contracts. Avoid scheduling mistakes, reduce downtime, and ensure reliable service delivery with a clear, automated schedule.
Zero-Touch scheduling and dispatching
Designed to handle high volumes of complex service calls, tasks are automatically assigned to the best-suited technician based on location, skills, and availability. Schedules and routes are optimized to include parts pick-up and drop-off points, saving time and reducing costs.
Efficient contractor collaboration
Seamlessly manage in-house teams and subcontractors on one unified platform. Assign tasks, monitor progress, ensure consistent processes and service quality, and avoid miscommunication. Keep large projects like specialized repairs or installations on track.
Comprehensive asset management
Track, monitor, and manage the full lifecycle of infrastructure assets. Automate schedules, ensure compliance, and improve visibility across all projects to reduce delays.
Customer self-service portal
Enable customers to book, reschedule, or cancel service appointments online. Provide real-time updates on technician arrival times, service progress, and service interruptions, including outages, to enhance communication and transparency.
Streamlined digital work orders
Eliminate paperwork with digital work orders that update instantly from emails and other systems. Standardize forms for employees and contractors, with customizable fields to collect site-specific data for improved accuracy and compliance.
Offline-ready mobile app
Keep technicians productive in remote areas with offline functionality. Access up-to-date job details, capture photos, and update work orders even without connectivity. Empower teams to maintain performance in any location.
Step-by-step job guidance
Guide technicians through tasks with detailed, automated instructions tailored for energy, utility, and solar operations. Improve accuracy, ensure compliance, and align all employees and contractors with consistent industry standards for every job.
Real-time progress tracking
Monitor job progress live with real-time updates from the field. Track technician locations, receive alerts for delays, and instantly adjust schedules to meet dynamic field conditions. Keep teams and customers informed automatically at every step.
FAQ
Fieldcode’s Zero-Touch scheduling assigns the nearest qualified team to restore service quickly. Customized workflows streamline coordination during critical events.
Yes, Fieldcode’s workflow designer allows you to create and customize workflows for various repair types, from emergency grid restoration to routine inspections. Steps can be tailored for team coordination, compliance, or customer approvals.
Yes, Fieldcode integrates seamlessly with ERP, CRM, accounting and industry-specific tools. Also GIS, SCADA, CMMS, and renewable energy monitoring systems can be connected, ensuring a unified system for operations and data management.
Fieldcode tracks job progress live, updating dispatchers and team leads instantly. Alerts for delays allow schedules to be adjusted immediately to avoid extended downtime.
Technicians can view job details, customer information, service history, asset data, and safety instructions directly on the mobile app. Real-time updates ensure they always have the latest information, even offline.
Yes, Fieldcode’s Zero-Touch scheduling includes route optimization, factoring in technician location, traffic conditions, and job priorities. This minimizes travel time and reduces operational costs.
Last updated: 10.02.2025
Learn more about Fieldcode through a demo
Each business faces different challenges. Request a demo and our experts will show you how our software helps your individual needs