HVAC field service management software with Zero-Touch automation
Manage work orders, eliminate paperwork, and keep schedules on track. Fieldcode brings everything your HVAC team needs into one platform to simplify jobs, stay organized, and keep customers updated.
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Why HVAC teams choose Fieldcode
Handle emergency calls
Smart scheduling finds the nearest skilled tech fast.
Complete complex checklists easily
Step-by-step guidance in the mobile app ensures every task is done right.
Balance workload and travel time
Jobs auto-assign by priority, skills, and best routes.
Fix messy billing
Auto-validated work orders sync directly with QuickBooks.
Eliminate lost paperwork
Digital work orders update instantly from emails and other systems.
Essential tools for automated HVAC service efficiency
Easy customer self-scheduling
Customers can book, reschedule, or cancel appointments online. Fieldcode’s Zero-Touch automation instantly generates work orders from each request, reducing admin tasks and keeping customers updated with real-time updates via email or SMS.
Zero-Touch technician scheduling
Jobs are automatically assigned to the best tech based on SLAs, skills, location, and availability. Routes include parts pick-up and drop-off points to minimize delays. Customer-scheduled appointments are integrated to keep workloads balanced.
Live tracking and compliance
Real-time tracking monitors job progress, alerts for delays, and enables automatic rescheduling. Instant updates ensure faster response times and close communication gaps.
Track installed equipment and service history
Stay ahead of scheduled maintenance and warranty issues with full visibility into every installed HVAC unit. Fieldcode Plus lets your teams track equipment details, past repairs, and upcoming service dates—so nothing slips through the cracks.
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HVAC service mobile app
Connect field teams with the office in real-time. Job details, directions, parts info, photos, and payments are all handled automatically in the app — online or offline — so work keeps moving without delays.
Step-by-step job guidance
Technicians get complete job history, parts info, and tailored instructions on their mobile app, online or offline. Step-by-step guidance is customized for HVAC standards, so techs can complete repairs efficiently without extra training.
Easy reporting and compliance
Customizable reports let you define questions and forms based on customer needs and HVAC regulatory standards. Technicians log job details, time on-site, and outcomes in HVAC-specific fields, with photos and signatures captured digitally, reducing paperwork and ensuring compliance.
Seamless system integration
Fieldcode integrates with CRM, ERP, accounting, and inventory systems commonly used in HVAC, making it easy to keep all systems aligned.
Get a demoThanks to the Fieldcode mobile application our engineers’ duties are simplified and their efficiency is enhanced.
Becky Carr
Account Manager – Climate by Design
Climate by Design results with Fieldcode
Climate by Design installs and maintains air-conditioning systems across the UK. After implementing Fieldcode they benefited from an array of features for automated scheduling and dispatch, route optimization, and real-time communication. Thus, providing to their clientele outstanding customer service besides improving their operations efficiency.
LEARN MOREFAQ
1. How does Fieldcode handle emergency HVAC calls?
Fieldcode’s smart scheduling quickly assigns the closest, most qualified technician for fast response, using Zero-Touch automation to create and dispatch work orders instantly.
2. Can I access the service history of equipment or sites?
Yes, Fieldcode automatically validates work orders with complete information, and technicians can view the full-service history for any equipment or site directly on the mobile app.
3. Is Fieldcode’s mobile app available offline?
Yes, the mobile app works online and offline, so technicians have access to job details, instructions, and updates anytime.
4. Can customers request service or book appointments on their own?
Yes, with Fieldcode’s customer portal, clients can book, reschedule, or cancel appointments online and receive real-time status updates. Appointments are automatically scheduled, and customers are notified via email or SMS for a smooth, hassle-free experience.
5. Can customers see job status in real-time?
Yes, with real-time updates, customers are informed throughout the process, including arrival times, job status, and are automatically notified of any rescheduling.
6. Can Fieldcode integrate with my existing HVAC systems, like CRM or ERP?
Yes, Fieldcode integrates seamlessly with popular HVAC CRM, ERP, accounting and inventory systems, keeping all data in sync.
7. How does real-time monitoring improve service quality and response times?
Fieldcode tracks job progress in real-time, alerting dispatch to delays and allowing instant rescheduling. This keeps response times fast and service quality high.
8. How does Fieldcode reduce paperwork for technicians?
Fieldcode’s mobile app enables digital work orders, allowing technicians to log details, photos, and signatures directly—no paper needed.
Learn more about Fieldcode through a demo
Each business faces different challenges. Request a demo and our experts will show you how our software helps your individual needs.
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