Smart field service scheduling software
Fieldcode offers advanced service scheduling features that reduce your efforts significantly, allow your field service team to stay on top of their work order appointments and increase productivity by up to 40%.
Dispatch software for automated technician service scheduling
Avoid manual tasks and reduce your planning efforts through automation. Conveniently manage your workforce, create appointments, and schedule jobs. AI-driven optimization helps dispatch managers to automate service scheduling. Through predefined best choice selections, you achieve optimal results based on the location of the ticket, customer availability, or engineer skills. Field service engineers deliver faster results and achieve up to 50% higher productivity levels.
Scale down operating costs by 15% with route optimization
Optimize your route planning based on mileage, work time, or service level agreement compliance. Increase the utilization and optimize your job scheduling by favoring idle resources and minimizing the usage of overtime hours. Reduce planning time by up to 80%, complete more orders per day and decrease up to 25% the number of vehicles needed to carry out routes.
Increase transparency with real-time monitoring
Let your customers monitor engineer route details and stay informed automatically through status updates. Send automated messages to the customers via email, SMS or Instant messaging. Communicate the estimated time of arrival in real-time through a live link to the tracking tool. Improve performance ratings up to 95% and keep the customer up to date with every step of the resolution process.
Take data-driven decisions through smart analytics dashboards
Assess your service delivery performance data through the analytics dashboard and take informed decisions. Report criteria can be customized by individual KPIs or SLAs (Service Level Agreements) such as response time, time-on-site, productivity, or part consumption. The reports are available in real-time allowing for immediate actions and are easy-to-share enhancing team collaboration.
Field Service scheduling software to optimize maintenance planning
Manage your assets with enhanced maintenance planning through zero-touch scheduling. This scheduling process creates automated service events for periodic maintenance based on predefined schedules or contracts. Service events can be fully automated, dispatched to an onsite resource, or generate an automated spare part order, depending on your requirements. Zero-touch scheduling ensures efficiency, eliminates manual dispatching efforts, and minimizes human error, providing a proactive approach to maintenance planning.
Learn more about Fieldcode scheduling software through a demo
Each business faces different challenges. Get a demo and our experts will show you how our software helps your individual needs.
