Fieldcode vs FLS VISITOUR

Fieldcode streamlines field service operations through Zero-Touch automation, eliminating manual steps so teams can concentrate on what truly matters. Unlike FLS VISITOUR, which focuses only on basic scheduling1, Fieldcode provides customizable workflows, a self-service setup option, and a customer portal—delivering greater control, reduced costs, and improved productivity for businesses.

The most competitive per-user pricing for field service

Fieldcode offers more features at a lower per-user cost than FLS VISITOUR. While FLS VISITOUR charges $39.55 per scheduled resource per month, plus additional fees for real-time updates ($13.64), mobile access ($17.05–$30.69), and features like customer portals or GPS tracking2Fieldcode includes these capabilities in a flat $25 per-user monthly rate. With customizable workflows, a self-service setup, and Zero-Touch automation built-in, Fieldcode helps teams do more without piling on extra costs.

EXPLORE PRICING TIERS

Why teams choose Fieldcode

Feature Fieldcode FLS VISITOUR Why it matters
Per-user pricing $25 flat rate with core features included $39.55 per user, plus fees for mobile, real-time updates, GPS, and portal access Fieldcode gives more value out of the box. No add-on stacking means better ROI
Automation Full Zero-Touch automation from ticket to technician Manual processes for scheduling unless paired with optional modules Fieldcode eliminates repetitive work and speeds up service with built-in intelligence
Customization Fully customizable workflows included Additional modules and adaptations may be needed; priced separately Fieldcode adapts to your business without custom dev costs or long delays
Setup Free onboarding (up to 16 hours) and self-service option Requires consulting services at $1,746.07/day for setup, training, and integration Fieldcode is easier and faster to get started with—no surprise fees or delays
Long-term costs Stable and predictable with perpetual pricing Rising costs due to per-resource add-ons and annual inflation (min 3%) Fieldcode offers more predictability and includes more in the base price

Here’s how Fieldcode performs

The most cost-efficient FSM solution

Fieldcode offers the most cost-effective FSM software compared to our competitors. Our per-user pricing model provides predictable monthly costs and superior value, ensuring budget-friendly solutions. Additionally, our flexible and scalable approach allows seamless adjustments as your business grows, perfectly aligning with your evolving needs.

Customer engagement that keeps people informed

Fieldcode’s interactive customer portal lets customers fully manage their service requests. Book, reschedule, and track appointments in real time, reducing dispatcher workload and no-shows. With instant updates and automated notifications, customers stay informed.

Workflow Features Fieldcode FLS VISITOUR
View existing workflows -
Select preconfigured industry-specific workflows -
Adjust existing workflows It may require FLS VISITOUR support
Create fully customized individual workflows Requires custom development or consulting¹
Create dynamic user interaction pop‑up requests -
Patch API‑background ticket updates -
Define custom workflow scripts (JS) -
Create custom objects (non‑ticket related) -

More efficiency through customization with Fieldcode 

Fieldcode’s customizable workflows let you tailor task assignments, approvals, and reporting processes to meet your operational and compliance needs. Technicians benefit from dynamic pop-ups that guide them through tasks in real time, helping reduce errors and keep service quality high. In contrast, In FLS VISITOUR, any changes to configurations typically require support from FLS VISITOUR consultants²—making it harder to adapt workflows quickly or independently.

Route planning that adapts to part readiness

Fieldcode improves PUDO (Pick-Up and Drop-Off) planning by factoring parts availability directly into its routing logic. It automatically schedules pickup stops or delays work orders until all required parts are ready—minimizing unnecessary travel and keeping field operations efficient.

Quicker setup with Fieldcode

Fieldcode offers free onboarding and can get your team operational within 24 hours—no setup fees or delays. In contrast, FLS VISITOUR requires paid consulting for setup, configuration, and training2, which can slow down implementation. With Fieldcode, you get a faster, more cost-efficient start.

Self-managed setup with Fieldcode

Fieldcode lets you configure workflows, user roles, and integrations on your own—no external consultants needed. In contrast, FLS VISITOUR often requires support from FLS VISITOUR for setup or workflow adjustments2, making the process more dependent on paid services and longer lead times.

Frequently asked questions (FAQs)

1. How does Zero-Touch automation improve response times?

Fieldcode’s Zero-Touch automation improves response times by automating every step, from ticket generation through emails or third-party systems to intelligent scheduling that assigns the right technician to the right job. Real-time monitoring and automated alerts for delays ensure quick adjustments, keeping operations efficient.

2. What’s included in Fieldcode’s pricing that’s missing from FLS VISITOUR?

Fieldcode’s flat monthly rate includes core features like real-time updates, mobile access, GPS tracking, and a customer portal—all without extra fees. In contrast, FLS VISITOUR charges separately for many of these, which can increase costs as you scale.

3. Is Fieldcode really more complex than FLS VISITOUR?

No, Fieldcode isn’t more complex—it’s more flexible. You get more features out of the box, but it’s still easy to set up and use. Workflows, roles, and integrations can be configured without coding, and onboarding is guided so teams can get started without needing IT support.

4. Does Fieldcode offer a free trial?

Yes, Fieldcode offers a 90-day free trial so you can experience our powerful field service management features firsthand. In addition, we provide personalized demos to walk you through the platform and tailor it to your specific needs.

5. Why do companies choose Fieldcode?

With 20+ years of experience, Fieldcode has become a trusted leader in field service management, delivering innovative solutions that streamline operations. Recognized in Gartner's Market Guide for Field Service Management Software, Fieldcode offers advanced automation, customizable workflows, and superior customer engagement tools—all at competitive pricing. Our track record of helping businesses improve efficiency and reduce costs sets us apart in the industry.

 

 

See the Fieldcode Advantage

Want to experience why Fieldcode outperforms traditional FSM solutions? Book a personalized demo today and discover the difference firsthand.

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