Pricing plans
The most cost-effective solution for managing complex field service – with automation that scales. Find what fits best and get premium features tailored to your business needs.
You can book additional services to each of our plans
Start
for small teams
Standard features included
- Manual ticket creation or file upload
- Route optimization and scheduling
- Skill-based technician ticket assignment
- Customer self-service portal for your clients
- Mobile app task handling and reporting
- Schedule and report part pickup
- Onboarding call and ongoing support
free trial
Business
for growth
All benefits in START, plus
- Automated ticket creation via standard APIs and workflow
- Unlimited dispatch groups for planning
- Custom workflows
- Automated ticket-based messaging across channels
- Tailored reporting
- Parts tracking, usage, and returns reporting
- Customizable permission-based roles
Enterprise
for enterprises
All benefits in BUSINESS, plus
-
Schedule-based ticket creation
-
Fully automated dispatching
-
Extended workflow capabilities
-
Extensive customization options
- Advanced partner cooperation options
- Advanced SLA management
View all plan features
Additional packages
Our packages are a set of premium services that you can add to your Fieldcode
accounts for an additional fee. Enhance your plan to unlock more value for your
field service management and your teams.
AI voice agent integration
Handle inbound and outbound service calls automatically with a voice AI agent that understands your customers—even if they don’t know the right terminology. The voice AI agent holds natural, real-time conversations that adapt to the way your customers speak, guided by intelligent, rule-based logic. It answers calls, confirms details, and schedules technicians 24/7 in any language.
This package allows you to scale customer support and reduce manual handling without compromising quality or losing the human touch.
Individual
training plans
Our extensive documentation and support resources will make your start with Fieldcode easy.
For a larger organization however you may want to roll out new processes or organize dedicated training sessions for your staff.
Our specialists will help you to organize and carry out the trainings for your teams.
Extended
service & support
Our standard support has you covered for any questions during business hours and in English language.
Where you need support also outside of regular business hours or when you require support in a different language, you can book additional coverage adjusted to your needs.
Pay-per-event pricing
Learn morePerfect for businesses with seasonal demands, low volume, or those avoiding monthly fixed costs.
This flexible package allows you to pay only for the events you process, with no subscription or user-based fees. The price is based solely on the number of interventions you handle, making budgeting simple with our cost-effective flat fee per intervention.
ticket scheduling