Pricing plans

Our pricing plans provide the most cost-effective solution on the market, no matter your service volume. Explore premium features tailored to your business needs.

 

Please choose your currency

You can book additional services to each of our plans

Start

€25 $25 £25 per month per user
Get a demo
Essential features
for small teams

Standard features included

  • Manual ticket creation or file upload
  • Route optimization and scheduling
  • Skill-based technician ticket assignment
  • Customer self-service portal for your clients
  • Mobile app task handling and reporting
  • Schedule and report part pickup
  • Onboarding call and ongoing support
IoT Cockpitincluded
90 days
 free trial

Business

€45 $45 £45  per month per user
Get a demo
Advanced features
for growth

All benefits in START, plus

  • Automated ticket creation via standard APIs and workflow
  • Unlimited dispatch groups for planning
  • Custom workflows
  • Automated ticket-based messaging across channels
  • Tailored reporting
  • Parts tracking, usage, and returns reporting
  • Customizable permission-based roles

Enterprise

€65 $65 £65  per month per user
Get a demo
Powerful solutions
for enterprises

All benefits in BUSINESS, plus

  • Schedule-based ticket creation

  • Fully automated dispatching

  • Extended workflow capabilities

  • Extensive customization options

  • Advanced partner cooperation options
  • Advanced SLA management
Feature per tier
Start
Business
Enterprise
Dispatching options
3 groups
Unlimited
Unlimited
Fully automated dispatching
-
-
Automated planning for parts pickup from storage
-
Consolidate multiple appointments and tasks under one ticket
-
Match skills to tickets and technicians
Manage shifts, absences, and on-call duties
APIs to external systems
-
Accept Fieldcode partner cooperation requests
Initiate an outgoing Fieldcode partner cooperation
-
Partner reporting without login via one-time authentication
-
-
Customer portal
View ticket details
View live ticket progress and updates
Self-service appointment booking
Live chat with dispatch team
Branding customization
Workflows
View existing workflows
Select preconfigured industry-specific workflows
Adjust existing workflows
-
Create fully customized individual workflows
-
Create dynamic user interaction pop-up requests
-
-
Patch API-background ticket updates
-
-
Define custom workflow scripts (JS)
-
-
Create custom objects (non-ticket related)
-
-
Fieldcode Mobile App (FMA)
Free download for Android and iOS
Shift reporting (log start time, end time, breaks)
Geolocation through device GPS
Receive tickets
Step-by-step ticket processing
Create customer/project-specific reporting forms
-
Individual context-based checklists
-
Report tickets
Automated travel/work time tracking per ticket
Ticket reporting in offline mode
Attachment handling and photo capture
Spare part handling (receive, report, return)
-
Communicate ticket related notes with dispatch or customers
BI analytics & forecasting
Standard BI analytics reports
Individual BI report filtering
BI forecasting reports
-
-
additional fee
BI data warehouse access
-
additional fee
additional fee
Customization
Create & view custom data fields
Create fully customized forms
-
Create customized lists for standard objects
-
Create role or task specific frontend views
Multi project handling using individual configuration
-
Create and edit fully customized permission-based roles
-
Adjust translations for fields, buttons and history
-
Create default PDF service reports featuring your logo
-
Create fully customized PDF service reports based on custom forms
-
Create ticket-based email templates
Automatically send ticket-based emails
-
Create automated actions with ticket info
Create automated actions with text message (SMS)
-
Create automated actions with email
-
Create automated actions with interface communication
-
Single Sign-On (SSO) integration
Service target monitoring (SLA)
Set alerts
Set indications
Create service target profiles (SLA)
-
Custom service target calculation (SLA)
-
-
Parts management
Create and add spare parts to tickets
Schedule and report spare part pickup
Report spare part usage
-
Manage spare part returns
-
Shipment carrier live tracking
-
Ticket creation
Manually via ticket creation form
Via XLS upload
Automated via external API
-
Automated based on predefined schedule
-
-
Automated based on workflow
-
Customer support
Email support
Chat support
Phone support
-
Implementation services
Fast access: Ready for service within one business day
Initial onboarding & configuration with the Fieldcode expert team
4h
8h
16h
Ongoing expert support for your ongoing configuration
additional fee
additional fee
additional fee
Show all features

Additional packages

Our packages are a set of premium services that you can add to your Fieldcode
accounts for an additional fee. Enhance your plan to unlock more value for your
field service management and your teams.

Customized
work space set-up

While you get started with Fieldcode you may want a bit extra support during the set-up.

Our onboarding specialist will guide you through the initial work space set-up and help you to set up all users and an initial workflow to cover your processes.

This makes your start even smoother and you are ready to start in no time.

Individual
training plans

Our extensive documentation and support resources will make your start with Fieldcode easy.

For a larger organization however you may want to roll out new processes or organize dedicated training sessions for your staff.

Our specialists will help you to organize and carry out the trainings for your teams.
 

Extended
service & support

Our standard support has you covered for any questions during business hours and in English language.

Where you need support also outside of regular business hours or when you require support in a different language, you can book additional coverage adjusted to your needs.

 

Pay-per-event pricing

Learn more

Perfect for businesses with seasonal demands, low volume, or those avoiding monthly fixed costs.

This flexible package allows you to pay only for the events you process, with no subscription or user-based fees. The price is based solely on the number of interventions you handle, making budgeting simple with our cost-effective flat fee per intervention.

IoT Cockpitincluded
Zero-touch
ticket scheduling
Try Fieldcode Get a demo
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