IoT-driven field service software for smart elevator service

Customers expect innovative and proactive service delivery. Surpassing competition requires managing your field service organization efficiently. Implementing integrated IoT technology solutions allows companies to push automation and optimization to new levels, and boost customer experience through proactive field service management.

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About the use case

With the Fieldcode elevator IoT solution we respond to key business issues that global elevator service companies face: 

  •  Managing increased customer expectations
  •  Avoid insufficient customer communication flow
  •   Keeping operational costs low
  •    Maintain technician productivity levels
  •   Avoiding fines & violations