Field Service Management is reshaping the Vending Machine industry
Accessibility and convenience are what make vending machines a success and in growing demand. However even the most advanced vending machines experience malfunctions, and it can be challenging to pinpoint the precise moment when and which machine needs restocking or repair. Operators may not be aware of machine failure for several days resulting in lost revenue and customer loyalty.
Thanks to technological advancements with FSM these issues can be easily rectified, and field service operations optimized.