October 26, 2022 Peggy Xenos 3 minute read

Fieldcode is given an honorable mention in the 2022 Gartner Magic Quadrant for Field Service Management

As a testament to developing the highest-standard FSM software for climate positivity we are proud to announce that we have been given an honorable mention in the 2022 edition of Gartner’s Magic Quadrant for Field Service Management.

The Gartner Magic Quadrant evaluates the global market for Field Service Management solutions on an annual basis. Software solutions are assessed on their ability to design a strategic yet innovative vision of their product, as well as on their aptitude to effectively deploy their software for customers.

Fieldcode: A Germany-based vendor focused on driving more sustainability among field service providers, especially where IoT-driven service is a goal.

Our software was recognized for its environmentally inspiring solutions as well as its features such as automated dispatching, optimized route planning, and no-touch ticket assignment, which enhance productivity by 30% compared with traditional processes. Our FSM software, mobile application, customer information center, forecast reporting, and field service planning magnify the delivery of onsite efficiency and optimize the management of a large-scale service network.

Low cost

We established a pricing model that translates our customers’ volume of work into actual cost - our customers pay per event and never for a subscription. By detaching costs from license agreements and user limitations, we ensure that our customers only pay when they use our software and service their clients.

Broader connectivity

We have created unique connections between our FSM software and our customers’ information systems, whether ERP solutions, CRM, accounting systems, or others, to streamline and optimize field service operations. Our customers reap the benefit of having an integrated, unified solution.

Business Intelligence tool

With tailored managerial or corporate level forecast reports, our users can effectively track trends and patterns to provide insight into their current field service operations and future demands. Users achieve more accurate resource planning and react effectively to fluctuations, scheduling, and seasonal changes.

Here at Fieldcode, we continue to push the envelope by marking key milestones. Customers schedule appointments through the customer portal according to their availability without needing to reach out directly to service providers. Continued enhancements for seamless integration with ERP/CRM or accounting software to connect with other Fieldcode tenants and copy workflow setup and configuration when transferring tickets. As well as a monthly timeline view to allow planning for long-lasting tickets within the automated dispatching function single view display feature.

A big thank you to our teams that helped in this success, to our Fieldcode community, and to all our employees for their dedication and work. Thank you for your passion and creativity as we continue to create, innovate and push boundaries.

Fieldcode has supported field service businesses around the world. To discover more about how our software can help promote a cleaner future while providing seamless FSM integration for your business contact our team for a free demo.

Learn how we can help optimize your field service operations with a CO2 impact at no additional cost or to start implementing, create a free account here.

Gartner Disclaimer
Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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