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Solution Engineer - Poland

We are looking for an experienced Solution Engineer who will interface with our customers and identify their needs.

Our requirements

Great communication: English B2/C1.
Customer support experience.
Great communication, analytical, and broad problem-solving skills.
Ability to convey complex technical concepts to non-technical stakeholders and vice versa.
Basic API knowledge.
Basic knowledge of any coding language.
Ability to create and maintain process documentation.
Ability to switch between different environments, adapt, and learn new skills and processes quickly.

We offer you

Ensuring that customer expectations are fully understood, and the expected value is delivered through our technical solution.
Being responsible for end-to-end project implementation with the support of the Project Manager.
Direct contact with the customers to provide required technical support during the whole project life cycle.
Ability to prioritize multiple enhancements, projects, and initiatives at the same time.
Close collaboration with Product Department and Developer teams on bug fixes and new features.
Maintaining project and process documentation.
Configuring workflows, processes, and software customization.
Supporting and enhancing the already implemented solutions and processes.

Who we are

Fieldcode is a Field Service Management (FSM) software created from 20 years of global field service expertise. We develop our software to achieve CO2 negativity and offer cost-effective and environmentally friendly solutions. We are working hard to provide cutting-edge technologies, innovative sustainability measures, and exceptional service. Let’s make the world a better place – together!

Job-ID: 16822

Location Poland / Remote/Poland

Contract Full-time

Level Young professionals