Reduce field service costs with optimized dispatching
Maximize resource efficiency with effortless real-time dispatching. Simplify routes, eliminate delays, and ensure precise appointment matching on the fly, cutting efforts by up to 75%.
Fully guided set-up process
With our easy access wizard function you are ready for the first dispatch, instantly. A predefined best-practice set-up wizard offers a head-start from the moment you begin using Fieldcode. With minimal time for configuration, you make Fieldcode your customized software in no time.
Display all delivery layers in a single view
Achieve more transparency for all levels of your service network in just one view. The comprehensive overview of all tickets enables you to meet your KPIs and reach performance driven results, whether you deliver services with your own team, through assigned service providers or their partners.
Zero-touch scheduling and route planning
Fully automated scheduling with no manual intervention. The system dispatches tickets, transfers them to the engineer's mobile app, and plans routes automatically. It intelligently tracks schedules in real-time, and optimizes routes based on various factors such as parts and equipment pick-up and drop-off, keeping projects on time and within budget.
Flexible scheduling control
Semi-automated scheduling offers manual control when needed. The optimizer suggests the best engineers and routes for tickets based on SLA, skills, and schedules. This simplifies dispatchers' work, ensuring efficient resource allocation and optimal logistics while allowing manual adjustments for specific business needs.
