App Privacy Policy

Last updated March, 2021


Fieldcode (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “Application”). Please read this Privacy Policy carefully.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of our updates.
This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-game virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.


Fieldcode Germany GmbH and affiliated enterprises

Am Stadtpark 2
DE – 90409 Nürnberg
Telephone: +49 911 52-798 – 800

Matthias Lübko

Alexander Schmid

Chairman of the board:
Ralph Koczwara

Data protection Officer:
Stefan Hofbeck


Collection of your information

The information that could be processed via the Application may be the result of different configurations of groups of data that we need to erect based on customer’s specific requirements, which may include:

Personal Data

Demographic and other personally identifiable information (such as your name and email address) that you provide us with in order to properly use the Application as prior instructed. Persons under 18 years should not transmit personal data to us without consent of their parents or legal guardians.

Derivative Data

Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application as well as other interactions with the Application and other users via server log files. 

Geo-Location Information

The Application may request access or permission to location-based information from your mobile device while you are using the Application in order to provide location-based services. 

Mobile Device Access

We may request access or permission to certain features from your mobile device, including your mobile device’s interfaces (such as Bluetooth). If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Data

Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.

Push Notifications

We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.


Use and legal basis for processing your information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  1. Assist law enforcement and respond to subpoena.
  2. Comply with legal obligations.
  3. Manage your respective account according to the configuration of our customer. 
  4. Email you regarding your current account.
  5. Fulfil and manage contractual obligations.
  6. Increase the efficiency and operation of the Application and the services we provide.
  7. Notify you of updates to the Application.
  8. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  9. Resolve disputes and troubleshoot problems.
  10. Respond to customer service requests.

Disclosure of your information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. 


We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any subsidiaries that we control or that are under common control with us.


We may share your information with our customers in order to comply with and fulfil our contractual obligations regarding the services offered. 

Security of your information

We use administrative, technical, and physical security measures to help protect your personal information. We ensure the confidentiality and security of your personal data by ensuring that our employees are subject to a duty of confidentiality, that our safety precautions correspond with the current state of the art and that our systems are regularly inspected for security in order to prevent possible damages, losses or access to data kept by our company.

Processing period and rights granted

Personal data, which have been communicated to us via our Application, are only saved until the purpose for which they have been entrusted to us has been fulfilled. Should you not agree to the processing of your personal data any more or if they are no longer relevant, we will initiate the deletion or blocking of your data upon receiving a corresponding notification or make necessary corrections (as long as this corresponds with the applicable law). Upon request, you can receive information about personal data, which we have obtained from you free of charge. The right to rectification, to change or to be forgotten and the right to transfer data can be exercised at any time. In case of data breaches, you have the right to object to the processing of your data, which is carried out based on the legitimate interests, or appeal to the supervisory authority at any time. For your withdrawal, questions about data protection in our company as well as requests for information please contact us accordingly.

Contact us

If you have questions or comments about this Privacy Policy, please contact us at


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