Competitor comparison / Fieldcode vs Praxedo

Fieldcode vs Praxedo

Fieldcode fully optimizes field service operations with Zero-Touch automation, removing manual tasks so teams can focus on what matters. While Praxedo requires more IT involvement for setup and configuration1, Fieldcode offers customizable workflows, self-service setup, and a customer portal, giving businesses more control, lower costs, and higher productivity.

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The industry’s most competitive per-user pricing

Fieldcode offers the best value with more features at a lower per-user cost than Praxedo1, 2, 3. As one of Praxedo’s competitors, Fieldcode delivers high productivity and ROI1, 3 through Zero-Touch automation, a self-service portal, and customizable workflows. Praxedo, on the other hand, requires additional fees for certain features, increasing overall costs over time1.

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Why teams choose Fieldcode

FeatureFieldcodePraxedoWhy it matters
Per-user pricingLower cost, more featuresHigher cost per userGreater ROI with Fieldcode, less long-term cost
AutomationFull Zero-Touch automation – no manual inputPartial automation, relies on third party partners for scheduling optimizationFieldcode saves time, reduces errors, and eliminates bottlenecks
CustomizationFully customizable workflowsSome settings, like templates and reports, take more effort to modifyMore agility with Fieldcode. Easily adapts to business changes without added complexity
SetupFree onboarding for up to 16 hoursRequires IT effort for workflow and data configuration, which can slow implementationFaster setup with Fieldcode. Free onboarding, ready in 24 hours, and no mandatory fees
Long-term costsLow, due to advanced automationHigher, due to additional costs for certain featuresFieldcode includes more features upfront and Fieldcode’s automation drives long-term savings by minimizing manual intervention

Here’s how Fieldcode performs

More automation with Fieldcode

Fieldcode offers the most cost-effective FSM software compared to our competitors. Our per-user pricing model provides predictable monthly costs and superior value, ensuring budget-friendly solutions. Additionally, our flexible and scalable approach allows seamless adjustments as your business grows, perfectly aligning with your evolving needs.

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Better customer engagement with Fieldcode 

Fieldcode’s interactive customer portal lets customers fully manage their service requests. Book, reschedule, and track appointments in real time, reducing dispatcher workload and no-shows. With instant updates and automated notifications, customers stay informed.

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Workflow FeaturesFieldcodePraxedo
View existing workflows
Select preconfigured industry-specific workflows
Adjust existing workflows
Create fully customized individual workflows
Create dynamic user interaction pop-up requests
Patch API-background ticket updates
Define custom workflow scripts (JS)
Create custom objects (non-ticket related)

More efficiency through customization with Fieldcode 

Fieldcode’s customizable workflows let you adjust task assignments, approvals, and reporting processes to meet business and regulatory needs. Fieldcode also offers dynamic pop-ups to guide technicians, reducing errors and boosting efficiency. Praxedo’s customization can require extra effort to modify templates and reporting, making it harder to adapt workflows beyond standard configurations3

Smarter route planning with Fieldcode

Fieldcode enhances PUDO (Pick-Up and Drop-Off) planning by integrating parts availability into routing, automatically scheduling pickups to prevent delays. The system adds stops for part pickups or holds back work orders until all necessary parts are available, reducing travel time and streamlining field operations.

Faster setup with Fieldcode

Fieldcode provides free onboarding, ensuring you’re up and running within 24 hours with no required setup fees. In contrast, Praxedo’s setup requires IT effort for some configurations, which can slow implementation1. Fieldcode offers a faster, more cost-effective solution from the start.

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Easier setup with Fieldcode

With Fieldcode, you can easily configure workflows, user permissions, and integrations yourself, without external support. In contrast, some configurations in Praxedo, require extra effort or IT involvement, which can add steps to the setup process1, 3.

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1. How does Zero-Touch automation improve response times?

Fieldcode’s Zero-Touch automation improves response times by automating every step, from ticket generation through emails or third-party systems to intelligent scheduling that assigns the right technician to the right job. Real-time monitoring and automated alerts for delays ensure quick adjustments, keeping operations efficient.

2. What’s included in Fieldcode’s pricing that’s missing from Praxedo?

Fieldcode offers full automation, a self-service customer portal, and customizable workflows, all at a lower price point than Praxedo, which offers fewer features. ServicePower profile

3. Is Fieldcode really more complex than Praxedo?

No, Fieldcode is not more complex than Praxedo. In fact, Fieldcode is intuitively designed for easy setup and configuration, so you don’t need software developers or technical expertise to customize it to your needs. We also provide an online manual, offer personalized demos, and have a dedicated support team ready to assist you every step of the way.

4. Does Fieldcode offer a free trial?

Yes, Fieldcode offers a 90-day free trial so you can experience our powerful field service management features firsthand. In addition, we provide personalized demos to walk you through the platform and tailor it to your specific needs.

5. Why do companies choose Fieldcode?

With 20+ years of experience, Fieldcode has become a trusted leader in field service management, delivering innovative solutions that streamline operations. Fieldcode offers advanced automation, customizable workflows, and superior customer engagement tools—all at competitive pricing. Our track record of helping businesses improve efficiency and reduce costs sets us apart in the industry.

1Technology Evaluation Centers, Praxedo: https://www3.technologyevaluation.com/solutions/62232/praxedo

2Capterra, Praxedo pricing: https://www.capterra.com/p/141813/Praxedo/pricing

3Capterra, Praxedo reviews: https://www.capterra.com/p/141813/Praxedo/reviews

See the Fieldcode advantage

Want to experience why Fieldcode outperforms traditional FSM solutions? Book a personalized demo today and discover the difference firsthand.

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