Solution Engineer with German (m/f/x)

We are looking for an experienced Solution Engineer who will interface with our customers and identify their needs.

Job-ID: 19591

Location: Poland / Remote/Poland/Greece/Hungary

Contract: Permanent

Level: Professionals

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Job tasks

Ensuring that customer expectations are fully understood, and the expected value is delivered through our technical solution.
Being responsible for end-to-end project implementation in cooperation with the Project Manager.
Providing required technical support directly to the customers during the whole project life cycle.
Prioritizing multiple enhancements, projects, and initiatives simultaneously.
Collaborating closely with the Product Department and Developer teams on bug fixes and new features.
Maintaining project and process documentation.
Configuring workflows, processes, and software customization.
Supporting and enhancing the already implemented solutions and processes.

Requirements

Ability to switch between different environments, adapt, and learn new skills and processes quickly.
Great communication: English and German (B2/C1).
A good understanding of data modeling ERDs and RESTful APIs, JSON payloads.
Ability to convey complex technical concepts to non-technical stakeholders and vice versa.
High level of intellectual curiosity and analytical and broad problem-solving skills.
Basic knowledge of any coding language.
Ability to create and maintain process documentation.
Customer support experience.

Who we are

Fieldcode is a Field Service Management (FSM) software created from 20 years of global field service expertise. We develop our software to achieve CO2 negativity and offer cost-effective and environmentally friendly solutions. We are working hard to provide cutting-edge technologies, innovative sustainability measures, and exceptional service. Let’s make the world a better place – together!