Key Account Manager (m/f/x)
We are looking for a Key Account Manager who is proactive, focused on exceptional customer experience, with a passion for sales, and has a solid understanding of field service processes.
Job tasks
You will be responsible for our global leads with a focus on the German-speaking markets.
Handling incoming leads from website contacts and demo requests.
Expanding your own sales funnel through proactive research and initiatives.
Conducting presentations and consultations on our software offerings for leads.
Qualifying inquiries and assessing their potential.
Preparing tailored proposals and contracts.
Continuously growing your professional network within your sales territory.
Attending trade fairs both as an exhibitor and as a visitor to foster customer relationships and acquire new clients.
Working closely with technical departments to develop customized solution proposals.
Acting as the voice of the customer, providing feedback to internal teams on product improvements and market needs.
Requirements
- Fluent in German and English
- Solid understanding of field service organizations and their challenges.
- Professional experience in sales for IT solutions (particularly SaaS).
- Ability to analyze customer requirements and present convincing solutions.
- Excellent verbal and written communication.
- Willing to travel to customers and events worldwide.
Who we are
Fieldcode is a Field Service Management (FSM) software built from more than 25 years of global field service expertise. We develop our software for Zero-Touch field service, helping service teams automate scheduling, dispatching, communication, and monitoring. We are built, hosted, and supported in Europe, giving customers more control over their operations, data, and service delivery. Let’s shape the future of field service – together!
Flat hierarchies
International Environment
100% Remote working option
Buddy Program
Onboarding Program
Medical insurance for our colleagues